Shipping Information

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SHIPPING INFORMATION

Holiday Shipping Schedule

To observe our Holiday Schedule the Delsey warehouse will be is closed:

Thursday 12/24 & Friday 12/25

Thursday 12/31 & Friday 01/01

Monday 01/04 & Tuesday 01/05

Please note orders received on these days will be processed and shipped the next business day.

Once an order is placed, the product(s) will be shipped in one or several packages to the address indicated in your purchase order confirmation. this shipping address must be within the 48 contiguous states.

Shipping times are estimated, not guaranteed, and are the minimum shipping time for in-stock products.

At this time we do not ship to PO Boxes, nor do we ship to APO/FPO addresses. 

Incorrect Delivery Address

Because we are shipping to the address indicated in your purchase order, it is essential that you provide a complete and correct address. Delsey may charge you any extra shipping cost to offset the expenses incurred by multiple deliveries and re-routing due to a defective address.

Shipping Terms

If the product is lost or damaged in transit, please let us know within the first 24 hours of the product being delivered, so that we can make a claim against the carriers. In this case please contact us as indicated in How To Contact Us Section and we will follow our Returns & Refunds Policy

Standard Ground Shipping: Ships out within 1-2 Business Days
 
Business days are Monday-Friday, excluding federal holidays